Update: Ontario Government Expands Activation Area for Disaster Recovery Assistance to the Township of Muskoka Lakes

The Ontario Government has expanded the activation area for the Disaster Recovery Assistance for Ontarians program in the District of Muskoka to provide financial assistance to eligible applicants affected by flooding in the Township of Muskoka Lakes.

Please click here for the full News Release

The disaster assistance program applies to a primary residence and its basic contents, or to a small business, farm or not-for-profit organization. It provides assistance for emergency expenses and the costs to repair or replace essential property following a natural disaster that are not covered by insurance. To find out if they are eligible for assistance, if they are in the activation area and for next steps, individuals, small businesses, farms and not-for-profit organizations should review the map and program guidelines available at ontario.ca/DisasterAssistance, or call 1-844-780-8925 or email disasterassistance@ontario.ca after speaking with their private insurance provider.

The deadline to submit claims for applicants remains the same as the initial program activation: August 29, 2019.

How it Works

  • The intent of the program is to return essential property to its basic function and cannot be used for making improvements.
  • The program is not intended to replace insurance coverage. Insurance payments are deducted from eligible costs.
  • The application deadline is 120 calendar days after the Ministry of Municipal Affairs and Housing announces that the program is activated in your area. Please check the program website to verify the deadline applicable to the disaster in your community.
  • If eligible, you could be reimbursed for:
    • Clean up expenses
    • Costs to repair or replace essential property
    • Basic emergency expenses like evacuation travel costs

How to Apply

  1. The DRAO program must be activated by the Minister of Municipal Affairs and Housing for your location in order to apply
  2. Read the DRAO program guidelines
  3. Application details and form


If you have trouble with the application form or still have questions after reading the program guidelines, contact the Ministry of Municipal Affairs and Housing:

  • Telephone: 1-844-780-8925
  • Email: DisasterAssistance@Ontario.ca
  • Mail: Ministry of Municipal Affairs and Housing Disaster Recovery Assistance Program P.O. Box 73038 Wood Street Post Office, Toronto, ON M4Y 1X4

Please Click Here to view 2019 Muskoka Lakes Flood Information.


Tuesday, May 14, 2019
w3cP.O. Box 129, 1 Bailey St., Port Carling, Ontario, P0B 1J0  Phone:(705)765-3156  Fax:(705)765-6755
Municipal Office hours: Monday to Friday 8:15 a.m. to 4:00 p.m. (excluding holidays)